Shipping Policy
Effective Date: [4/3/25]
At SneakMetro, we strive to provide fast, reliable shipping for all of our customers. Below you will find the details of our shipping policy.
1. Shipping Methods and Delivery Times
We offer several shipping methods to cater to your needs. Estimated delivery times depend on your location and the shipping option you select at checkout.
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Standard Shipping: Typically delivered within 5-7 business days.
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Expedited Shipping: Typically delivered within 2-3 business days.
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Overnight Shipping: Typically delivered the next business day (available only on weekdays).
Note: Business days exclude weekends and holidays.
2. Shipping Rates
Shipping rates are calculated based on your delivery address and the shipping method selected. You will see the total shipping cost at checkout before completing your order.
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Free Shipping: We offer free standard shipping on orders over [Insert Amount] within the [Insert Country or Region].
3. Processing Times
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Orders are typically processed and shipped within 1-2 business days of being placed.
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Orders placed on weekends or holidays will be processed the following business day.
4. International Shipping
We currently ship to the following countries: [Insert List of Countries or Regions You Ship To]. Please note that international shipments may be subject to additional customs duties, taxes, or import charges, which are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
6. Shipping Delays
While we strive to ensure timely delivery, please note that delays may occur due to factors beyond our control, including weather, carrier delays, or customs processing for international orders. SneakMetro is not responsible for any delays in shipping caused by third-party carriers.
7. Lost or Stolen Packages
SneakMetro is not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly or reach out to our customer service team at sneakmetro@gmail.com, and we will do our best to assist you.
8. Address Errors
Please ensure your shipping address is correct at the time of purchase. SneakMetro is not responsible for delays or issues caused by incorrect or incomplete address information. If you need to update your shipping address, please contact us as soon as possible before your order is shipped.
9. Changes to This Shipping Policy
SneakMetro reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page with the updated “Effective Date.” Please review this policy periodically.
10. Contact Us
If you have any questions regarding shipping, tracking, or any issues with your order, please contact us:
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Email: sneakmetro@gmail.com
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Phone: (+17862947797)